“顾客就是上帝!”“顾客永远是对的!”这是长期以来我们一直津津乐道的消费理念。这些理念让我们这些顾客得意洋洋、神气活现,而让那些公司厂家对我们这些顾客则是毕恭毕敬,小心翼翼,甚至到了卑躬屈膝的地步,因为他们不敢得罪了他们的上帝,得罪了上帝他们岂不是自投地狱、自取灭亡?!这个观念禁锢了企业这么多年,直到今天多少企业还对这条“至理名言”信奉不已,对他们 “Customers are God!”“Customers are always right!” This is a consumer concept that we have been talking about for a long time. These ideas have made these customers proud and energetic, and let the company’s manufacturers treat them with congratulations, be cautious, even to the point of despicableness, because they dare not offend their God, offend God they are not The idea of ​​throwing hell and killing itself? This concept has confined companies for so many years. To this day, how many companies still believe in this “legitimate ” to them?