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有关统计数字显示,我国国内航班每年有五分之一不正常,每年约有1000万以上的旅客遭遇过航班延误。造成航班延误的因素,除了天气、空中交通流量饱和等原因外,还有航空公司自身和机场的原因,如飞机出现机械故障、飞机调配、办理登机手续和过安检慢等。这些问题,需要有效的应急机制来解决。对于旅客来说,乘坐飞机遇到航班延误实属平常。但作为消费者的旅客来说,我们花大价钱买机票,图就是时间快和舒适,想想坐在候机厅等待几小时的无奈,或者是登机后因
Relevant statistics show that one fifth of China's domestic flights are not normal every year, and about 10 million passengers have experienced flight delays each year. The causes of flight delays, in addition to weather, air traffic saturation and other reasons, there are the reasons for the airline itself and the airport, such as aircraft mechanical failure, aircraft deployment, check-in and over security slow. These problems need effective emergency mechanisms to solve them. For passengers, flight delays encountered by plane are common. But as a consumer traveler, we spend a lot of money to buy air tickets, the map is fast and comfortable time, think waiting for a few hours in the waiting lounge helplessness, or check-in after