经过几年激烈的市场竞争,电信企业逐渐意识到以客户为中心经营的重要性。各地的电信企业纷纷建立经营分析系统用来分析监控市场发展情况和管理客户关系。本文主要探讨电信企业应用经营分析系统出现的问题以及解决办法和发展建议。 After several years of fierce market competition, telecoms companies are gradually realizing the importance of customer-centric management. Telecom companies all over the country have set up business analysis systems to analyze and monitor market developments and manage customer relationships. This article mainly discusses the problems that appear in the application management analysis system of telecom enterprises as well as solutions and suggestions for development.