班主任是学校教学班的管理者，应掌握学生思想、学习、性格乃至情感方面的信息，因势利导，寻找出教育、帮助学生的有效方法，发挥管理者的指导作用。而这需要借助于沟通的手段来实现。管理学理论指出，群体的沟通是人与人之间信息交流的关键环节，这符合社会心理学有关信... The head teacher is the manager of the school’s teaching class and should have information on students’ thoughts, learning, personality, and even emotions. They should use the trend to guide students to find effective ways to educate and help students and to give play to the supervisory role of the managers. This needs to be achieved by means of communication. The theory of management points out that group communication is the key link of information exchange between people, which is in line with the social psychology...