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通过调查外来务工人员的基本情况、信息需求内容、信息获取途径及其对信息服务满意程度,总结出外来务工人员在信息需求方面呈现出信息需求内容多样化、信息获取场地公共化、就业信息获得人际传播化、信息服务模式倾向自助化四个特点。针对这些特点,应采取加快推进城市信息化建设、构建一体化信息资源共享平台、加强图书馆服务体系建设和加大对外来务工人员信息援助力度等对策,以提高面向外来务工人员信息服务的水平。
By investigating the basic situation of migrant workers, the content of information needs, the ways of obtaining information and their satisfaction with information services, it is concluded that migrant workers have diversified information needs in terms of information needs, public information access sites, access to employment information Interpersonal communication, information service model tends to self-help four characteristics. In response to these characteristics, measures should be taken such as speeding up the construction of urban informatization, building an integrated information resource sharing platform, strengthening the construction of library service system and increasing the information assistance to migrant workers so as to improve the information service for migrant workers .