职工情绪是职工对客观事物的态度反映,具有两极性的特点。这种情绪的两极性可以表现为肯定和否定的对立性质,如表现为积极的和消极的两个方面。积极的情绪可以使人产生能动性。相反,消极的情绪则会大大压抑人的积极性和创造性的发挥,妨碍工作的完成。邓小平同志视察天津时曾说过:“群众高兴了,事情就好办,也容易办好。”这句话深刻地揭 Employee’s emotion is the employee’s attitude towards objective things, which has two polar characteristics. The two polarities of this emotion can be expressed as positive and negative opposing qualities, such as the two aspects of positive and negative. Positive emotions can make people active. On the contrary, negative emotions will greatly depress people’s enthusiasm and creative play and hinder the completion of work. When Comrade Deng Xiaoping visited Tianjin, he once said: “The people are happy, things are easy to handle, and they are easy to do well.”