论文部分内容阅读
任何类型的图书馆都是人类知识文化的宝库,为更好地利用这一精神资源,充分发挥现有图书的作用,就必须以读者为中心,作好读者服务工作。一切为读者这是图书馆的唯一宗旨,是图书馆工作的灵魂、目标和方向,也就是图书馆的各项工作都要围绕读者开展,要以读者的需要作为一切工作的出发点和归宿。因此读者工作既是衡量图书馆一切工作的质量、效益和价值的尺度,也是提高图书馆社会效益的途径。读者工作是图书馆工作的前哨和阵地,是图书馆全部工作的外在表现,因此,我们要求全体工作人员必须树立全心全意力读者服务的思想。要求管理入员对读者必须做到热情主动、耐心细致、礼貌待人。根据科研单位的特点，千方百计地满足科研人员对文献的需求，我们采用以下的服务方式：
Any kind of library is a treasure house of human knowledge and culture. In order to make better use of this spiritual resource and give full play to the role of existing books, it is necessary to take readers as the center and do a good job in the service of readers. All for the reader This is the sole purpose of the library is the soul of the library, the goal and direction, that is, all the work of the library should be carried out around the reader, we need the reader’s needs as the starting point and destination for all work. Therefore, the work of the reader is not only a measure of the quality, efficiency and value of all the work in the library, but also a way to improve the social benefits of the library. Readers’ work is an outpost and position for library work and is an external manifestation of the entire work of the library. Therefore, we urge all staff members to establish the idea of serving the readers wholeheartedly. Requirements management into the readers must be proactive, patient and meticulous, courteous treatment of others. According to the characteristics of scientific research units, do everything possible to meet the needs of researchers on the literature, we use the following service: