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本文发表于2017年1月的《质量世界》,是杂志撰稿人迪娜·帕特尔根据对罗克韦尔柯林斯英国公司质量部门代表人物的访谈整理而成的。受访者克里斯·博尔顿是罗克韦尔柯林斯英国公司的质量主管,汤姆·埃克尔斯是罗克韦尔柯林斯公司高级质量保证工程师,维克斯·斯图尔特是该公司的物流主管。本文介绍了罗克韦尔柯林斯英国公司如何使新卓越中心在质量改进项目中发挥作用,通过改变整个组织的流程,如优化质量功能,使公司及产品更有竞争力、更有效率的“精益电子”计划等,适应不断变化的业务需求。
This article, published in January 2017 by Quality World, was compiled by Diana Patel, a magazine writer, based on interviews with representatives of the Quality Department at Rockwell Collins UK. Interviewee Chris Bolton is Quality Director at Rockwell Collins UK, Tom Ecksles is a Senior Quality Assurance Engineer at Rockwell Collins, and Vickers Stewart is the company’s logistics supervisor. This article explains how Rockwell Collins UK can make the Center of Excellence play a role in quality improvement projects by changing the organization’s processes such as optimizing quality functions to make companies and products more competitive and efficient. Lean Electronics "program to adapt to changing business needs.