论文部分内容阅读
门诊工作的好坏,是衡量一个医院管理水平高低的标志之一。它不仅关系到医院的工作质量,也直接影响到医院的社会效益和社会声誉。加强门诊部的科学管理,提高服务质量、医疗水平,克服经验管理的弊端,应用科学的管理办法、管理方式,促进医院建设,这是医院管理工作中的重要组成部分,也是门诊部办公室的主要工作内容。现仅就门诊部办公室在医院管理工作中的职能作用做如下初步探讨:
The quality of outpatient service is one of the indicators to measure the level of management of a hospital. It not only relates to the quality of hospital work, but also directly affects the social benefits and social reputation of the hospital. Strengthen the scientific management of outpatient departments, improve service quality and medical standards, overcome the shortcomings of experience management, apply scientific management methods and management methods, and promote the construction of hospitals. This is an important part of hospital management, and it is also the main office of outpatient departments. Work content. The following is a preliminary discussion of the functional role of an out-patient office in hospital management: