策划人语“电商”发展的迅猛势头有目共睹,时至今日几乎融入了社会的方方面面,并在社会发展中起到了巨大的“催化剂”作用。然而,在“电商”发展提质增效的趋势中,鱼龙混杂,管理方式不完善、诚信体系不健全、市场秩序不规范等问题渐次呈现,亟须采取措施予以解决。这其中,广被消费者“拷问”的症候之一,就是部分“电商”从业人员的诚信堪忧。商务部研究院信用研究所所长韩家平表示,目前“电商”领域失信情况十分严重,影响了正常的市场秩序、侵害了人民群众的合法权益,并且危及了相关产业健康发展。 The rapid development of the planning language “Electricity Business” is obvious to all people. As of today, it has integrated almost all aspects of society and has played a huge “catalyst” role in social development. However, in the trend of improving the quality and efficiency of the “electricity supplier”, the problems such as the cohabitation, the imperfect management mode, the imperfect credit system and the irregular market order are emerging and urgent measures are needed to be taken. Among these, one of the symptoms of being “tortured” by consumers is that some of the practitioners of the “E-commerce” are in good faith. Han Jiaping, director of the Institute of Credit Research under the Ministry of Commerce, said that at present, the situation of dereliction of trust in the “electricity supplier” area is very serious, affecting the normal market order, infringing the lawful rights and interests of the people and endangering the healthy development of related industries.