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7月7日,在由中国水网主办的2012年度(第六届)水业高级技术论坛——供水技术深度论坛上,《中国40个城市供水服务满意度指数调查研究报告》正式发布。报告指出,供水服务是保障社会经济健康发展或缺的根基。中国水网在全国范围内筛选出针对供水服务水平业内评价较高的40个城市,面向城市公众开展了供水服务满意度调查活动。据了解,调查报告中的供水满意度评价指标体系是以供水用户满意度指数为核心,影响用户满意度的三大重要因素分别是水质、供水稳定性和水价,其中水质当仁不让成为最重要因素。根据分析,供水稳定性是目前供水服务行业最明显的一个明显优势。此外,水价是供
On July 7, at the 2012 (the 6th) Water Advanced Technology Forum - Water Supply Technology Deep Forum hosted by China Water Network, the “Research Report on Satisfaction Index of Water Supply Service in 40 Cities of China” was officially released. The report pointed out that the water supply service is to ensure the healthy development of social economy or lack of foundation. China Water Network in the countrywide screening for the level of water supply services in the industry higher evaluation of 40 cities for the urban public water supply service satisfaction surveys conducted. It is understood that the water supply satisfaction survey index system is based on water user satisfaction index as the core, the three major factors affecting customer satisfaction are water quality, water supply stability and water prices, of which the quality of doing my part to become the most important factor. According to the analysis, the stability of water supply is the most obvious obvious advantage of the water supply service industry. In addition, the price is for water