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情报需求问题的研究正受到越来越多的重视,这首先是由于在情报服务系统中,以文献资料为业务主体的观点正逐步被以用户为业务主体的观点所代替;同时,随着情报系统自动化程度的不断提高,情报工作者必须准确把握用户的目标,对各种问题进行系统的分析,从而高效率、高质量地提供情报.对此,情报需求的研究则是不可缺少的先决条件。在情报服务系统中,情报工作者的最终目的就是满足用户的需求。对用户满意程度的研究构成了情报需求研究的一个极其重要的方面,因为它从情报用户的最终反应上充分体现了“查准率、查全率、筛选
Research on the issue of information needs is receiving more and more attention. This is primarily due to the fact that in the information service system, the view that literature is the main body of the business is gradually being replaced by the view that the user is the main body of the business; at the same time, with the With the continuous improvement of the degree of system automation, intelligence workers must accurately grasp the user’s goals and systematically analyze various problems so as to provide high-efficiency and high-quality information. In this regard, the study of information needs is an indispensable prerequisite. . In intelligence service systems, the ultimate goal of intelligence workers is to meet the needs of users. The study of customer satisfaction constitutes an extremely important aspect of the research on intelligence requirements, because it fully reflects the accuracy, intelligence, and screening of intelligence users.