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残疾人旅游困难多,除了身体、经济和无障碍的因素外,缺少专业机构为他们提供有针对性的旅游产品也是一大原因。记者电话采访了国内几家大型的旅行社,多数直接或委婉地拒绝残疾人入团。即使个别旅行社同意残疾人参团,也要求必须自带随行人员。当记者问到收费问题时,部分旅行社表示残疾人的收费标准要高于健全人,而且旅行社不提供辅助器具及相关服务。风险大、收益小、麻烦多,导致很多旅行社对残疾人团体不感兴趣。残疾人需要专业化的旅游产品和旅游服务怎么办?“中华残疾人旅游服务联盟”的成立应该是一个有益的尝试。
People with disabilities have many difficulties in traveling. Apart from their physical, economic and accessibility factors, the lack of specialized agencies to provide them targeted tourism products is also a major reason. The reporter telephone interviewed several large domestic travel agencies, most directly or politely refused to join the disabled group. Even if individual travel agencies agree to handicapped people, it also requires that they must bring their own entourage. When a reporter asked about the issue of fees, some travel agencies said people with disabilities should be charged more than healthy people, and travel agencies do not provide assistive devices and related services. Risks, small profits, more trouble, resulting in many travel agencies are not interested in disabled groups. What to do if people with disabilities need specialized tourism products and travel services? “The establishment of” China Disabled Tourism Association "should be a useful attempt.