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实行社会服务承诺制度是在社会主义市场经济条件下全心全意为人民服务宗旨的具体体现,为转变观念,强化服务意识展示了新的途径.服务承诺把行业和部门的权力转变为社会为人民服务的责任和义务,既秉承了中华民族“言必行,行必果;一诺千金,一言九鼎”的传统美德,又昭示着一种真正视顾客为“上帝”的观念的确立.在邮电企业实行眼务承诺制度,对改善形象,提高质量具有十分重要的意义.
The implementation of the social service commitment system is a concrete manifestation of serving the people wholeheartedly under the conditions of a socialist market economy and shows new ways to change concepts and strengthen service awareness. The service commitment is to transform the power of industry and departments into a service for the people in society Responsibility and obligation of both the Chinese people and the Chinese nation, adhering to the traditional virtues of the Chinese nation, which say "we must do our utmost to do our utmost to do everything we can; Commitment to the system of promises to improve the image, improve quality is of great significance.