本刊记者:您一直在强调楼盘的人性化,那“兴隆家园”的这种“人性化”具体体现在哪些方面?黎乃超:因为楼建完之后要直接面向个人,所以这种标准和要求就要高出很多。我经常对我们的销售人员说:我们和客户之间的关系不要只是简单的买卖关系,在给客户服务时,不要只想着挣钱,要 Reporter: You have been emphasizing the humane real estate, that “booming homeland,” this “humanity ” embodied in what areas? Li Nai Chao: because the floor after building directly to the individual, so this Standards and requirements will be much higher. I often say to our sales staff: the relationship between us and the customer should not be a simple sales and purchase relationship. When serving the customer, do not just want to earn money.