遇到这样的情况,教师的第一反应必须是沉着冷静,耐心平和,化解家长情绪,尤其是面对正处在情绪激动且为长者的家长。我们可以体谅小君奶奶此时的心情,毕竟宝贝孙子不见了,这种焦虑担忧感肯定是甚于在场的所有人,说出激烈言辞也在情理之中。教师在这个时候最好不要急于解释辩驳,也 In such a situation, the teacher’s first response must be calmness, patient patience, and emotional defiance of parents, especially in the face of the emotional and elderly parents. We can understand the feelings of Koji Jun’s grandmother at this time, after all, baby grandson disappeared, anxiety is certainly more anxiety than present presence of all, to say fierce language is also reasonable. Teachers at this time is best not to rush to explain the rebuttal, also