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目的了解企业生产线员工的工作倦怠状况。方法采用工作倦怠量表通用版(MBI-GS)对1192名企业生产线员工进行调查。结果1人口统计学变量方面,年龄小的员工情绪衰竭(F=5.13,P<0.001)和去人性化程度(F=4.71,P<0.001)比年龄大的严重;工龄长的员工情绪衰竭(F=4.98,P<0.001)和去人性化程度(F=5.14,P<0.001)比工龄短的严重;未婚员工的情绪衰竭(t=2.01,P<0.05)和去人性化程度(t=2.83,P<0.01)比已婚的员工严重;高中以上学历的去人性化程度(F=2.58,P<0.05)比初中学历的严重。212小时工作制的员工的情绪衰竭(t=-3.66,P<0.001)和去人性化程度(t=-4.20,P<0.001)比8小时工作制的员工严重,成就感更低(t=3.28,P<0.001)。3外地员工的情绪衰竭程度(t=-2.77,P<0.01)比本地员工严重。4外包员工的去人性化程度(t=2.70,P<0.001)比正式员工严重。结论未婚、外地、外包、12小时工作制的、年龄小的生产线员工应作为预防和干预的重点对象。
Objective To understand the job burnout situation of employees in production lines. Methods A total of 1 192 enterprise production line workers were investigated using the MBI-GS. Results In the demographic variables, the younger workers were more likely to be emotionally exhausted (F = 5.13, P <0.001) and dehumanization (F = 4.71, P <0.001) (F = 4.98, P <0.001) and dehumanization (F = 5.14, P <0.001) were shorter than those of service life; emotional exhaustion (t = 2.01, P <0.05) and dehumanization 2.83, P <0.01) were more serious than those who were married. The degree of dehumanization (F = 2.58, P <0.05) was significantly higher than that of junior high school education. Employees in the 212-hour working system experienced a more serious and less fulfilling work experience (t = -3.66, P <0.001) and dehumanization (t = -4.20, P <0.001) 3.28, P <0.001). 3 The degree of emotional exhaustion of field workers (t = -2.77, P <0.01) was worse than that of local employees. 4 The degree of dehumanization of outsourced employees (t = 2.70, P <0.001) is more serious than that of regular employees. Conclusion Unmarried, the field, outsourcing, 12-hour work of the system, the younger production line staff should be the focus of prevention and intervention.