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在我国社会经济的发展过程中,中小企业的作用是推动国民经济的发展,良性的客户关系管理是我国现代企业发展的关键。我国是互联网时代,在此背景下对管理技能和思想观念进行管理,这种机制分析和收集方法,为企业提供的是新型商业战略理论。笔者根据相关工作经验,主要探析互联网环境下的中小企业客户关系管理发展的相关问题,供大家参考和借鉴。
In the process of social and economic development in our country, the role of small and medium-sized enterprises is to promote the development of the national economy. The benign customer relationship management is the key to the development of modern enterprises in our country. China is the Internet age, in this context management skills and ideas to manage, this mechanism analysis and collection methods for enterprises to provide a new business strategy theory. Based on the relevant work experience, the author mainly analyzes the related problems of SME customer relationship management under the internet environment for your reference and reference.