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目的观察细节护理对提高患者依从性和满意度的效果。方法选取2013年7月-2015年7月间收治的内科急诊患者100例,随机分为观察组和对照组各50例。对照组实施常规护理,观察组在对照组基础上实施细节护理。干预结束后,对比分析2组患者在治疗依从性、满意度方面的差异。结果干预前2组间科学治疗、规律生活依从性评分的差异无统计学意义(P>0.05)。干预后观察组评分均高于对照组,观察组满意率为96.00%明显高于对照组的82.00%,差异均有统计学意义(P<0.05)。结论细节护理在内科急诊患者中的实施,提高了治疗依从性,提升了患者对护理服务的满意度。
Objective To observe the effect of detailed nursing on improving patient compliance and satisfaction. Methods 100 emergency medical patients admitted from July 2013 to July 2015 were randomly divided into observation group (50 cases) and control group (50 cases). Control group to implement routine care, the observation group in the control group based on the implementation of the details of care. After intervention, the differences of treatment compliance and satisfaction between the two groups were compared. Results There was no significant difference in scientific treatment and regular life compliance scores between the two groups before intervention (P> 0.05). After intervention, the score of observation group was higher than that of control group. The satisfaction rate of observation group was 96.00%, which was significantly higher than that of control group (82.00%), the differences were statistically significant (P <0.05). Conclusion The implementation of detailed nursing in medical emergency patients improved the treatment compliance and improved patient satisfaction with nursing services.