多年来,我国机场企业在狠抓服务质量方面取得丰硕成果,得到了社会认可,创造了富有生命力的服务品牌。面对新的经济环境和国际航班增多的新形势,在巩固原有的服务品牌的基础上,按照国际标准,尚需从以下方面加强,以进一步提升服务力。一、从“空间”和“时间”二维的改良做起目前 Over the years, airport enterprises in our country have made fruitful achievements in the quality of service, gained social recognition and created a viable service brand. Facing the new economic environment and the new situation of the increase of international flights, it is necessary to further strengthen the service force in the following aspects on the basis of consolidating the existing service brands and in accordance with international standards. First, from the “space” and “time” two-dimensional improvement from the present