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对资料室读者需求心理进行研究和分析,是做好资料室工作的先决条件,它有利于资料室管理人员根据读者的不同阅读动机、目的及特点,最大限度地满足读者需求,提高服务质量,提高资料室的服务水平和服务效率。
It is a prerequisite for doing a good job in the reference room to study and analyze the psychological needs of readers in the reference room. It helps the reference room managers to meet readers ’needs and improve service quality to the maximum extent according to readers’ different reading motivation, purpose and characteristics, Improve the reference service and service efficiency.