莫让用户“三伏寒”黄胜强在对外服务工作中，我们的少数职工，态度粗暴，口气生硬。更有个别职工动辄与用户发生争吵，甚至叫骂。既违背了邮电职业道德和服务宗旨，又损害了邮电企业形象。常言道：“良言一句寒冬暖，恶语伤人三伏寒”。一声亲切的问候，一张和蔼的笑脸，... Do not allow users, “Sanxushan” Huang Shengqiang in foreign service work, a handful of our workers, crude attitude, tone blunt. More individual workers frequently quarrel with the user, or even curse. Not only violated the postal ethics and service purposes, but also damaged the postal corporate image. As the saying goes: “Good words a warm winter, evil language Sanxiao cold wounding.” A warm greeting, an amiable smile, ...