麦子有四种命运:变成面粉被食用、变成种子、被老鼠吃掉或者发霉变质。如果把麦子看成客户,那么麦子变成面粉被食用是达到了种麦子的目的;变成种子,就是让老客户介绍更多的新客户;被老鼠吃掉,就是被竞争对手吃掉;发霉变质则是管理不好,而且客户可能成为负需求,说企业坏话。那么 Wheat has four fates: It turns into flour that is consumed, turned into seeds, eaten by mice or mildewed. If the wheat is regarded as a customer, then turning the wheat into flour is consumed to achieve the purpose of growing the wheat; to become a seed is to introduce the new customer to the new customer; to be eaten by the mouse is eaten by the competitor; to mold Deterioration is poorly managed, and customers may become negative demand, saying bad business. Then