人们对人工智能(AI)抱有极高的期待,但实际效果往往差强人意。本文希望提供贴近实际的AI应用业界基准,从而让各个公司以此为鉴,对自身在AI方面的愿景定位和实际情况有更客观、全面的了解。这项研究基于全球范围诸多行业3000余位高管、管理者和市场、技术分析人员的问卷调查,并对30多名技术专家和高管进行了深度采访,力求相关分析和结论信息全面、数据扎实。 People have high hopes for artificial intelligence (AI), but the actual effect is often unsatisfactory. This article hopes to provide a close to the actual AI application industry benchmark, so that each company can learn from this, their own vision in the AI ​​position and the actual situation more objective and comprehensive understanding. Based on a survey of more than 3,000 executives, managers and market analysts and technical analysts in many industries around the world, the study conducted in-depth interviews with more than 30 technologists and executives seeking comprehensive analysis and concluding information, data solid.