近年来,西方管理界提出了“企业重建”的思想,引起了我国广大企业的重视。 传统的管理以详尽的工序分解、精细的专业分工为基础,各个部门、车间、班组按职能划分,按规定的作业标准完成相应的任务。这种管理方式适应高效地大量地生产标准化产品。 企业重建的基本原则在于使管理组织、管理人员、管理程序的设置与安排完全服从于“客户的订单”,而不是为了任务。按照这一原则进行管理,就要把原来按职能划分进行管理的方式,转变为“以作业流程为中心”来重新组织,也就是围绕着某一具体任 In recent years, the western management community has put forward the idea of ​​“rebuilding the enterprise” and has aroused the attention of the vast number of enterprises in our country. The traditional management is based on elaborate process decomposition and fine professional division of labor. Each department, workshop, and team are divided according to their functions, and the corresponding tasks are completed according to the specified operating standards. This management approach accommodates the efficient and large-scale production of standardized products. The basic principle of enterprise reconstruction is to completely subordinate the setting and arrangement of management organizations, management personnel, and management procedures to “customer orders,” not to tasks. In accordance with this principle, management must be changed from the original method of management by functional division to “relying on operational processes as the center” to reorganize, that is, around a specific task.