“精细化管理”来源于发达国家的一种管理理念,最初主要出现在大规模制造业如汽车、家用电器等,近几年也逐渐引入到服务行业,极大地提高了企业的综合实力。从电信业发展来看,电信企业实施精确化管理已经显得相当必要。本刊特邀信息产业部电信研究院企业管理研究所就企业管理中人力资源、财务、服务几个重要的方面如何实行精细化管理撰文,希望对读者有所启迪。 “Delicacy management” comes from a kind of management concept in developed countries. Originally, it mainly appeared in large-scale manufacturing industries such as automobiles and household appliances. In recent years, it has also gradually been introduced into the service industry, greatly improving the overall strength of enterprises. From the perspective of the development of the telecommunications industry, the implementation of precise management of telecommunications enterprises has become quite necessary. Articles invited Ministry of Information Industry Institute of Telecommunications Research Institute of Enterprise Management on business management in human resources, finance, services, several important aspects of how to implement refined management of the author, I hope readers have some inspiration.