随着国内汽车厂商对于售后服务市场这一新利润增长点的逐步认同,大部分厂商都建立了4S门店、特约维修站等网点,也有众多厂商通过俱乐部的形式,建立平台为客户服务。但这些服务形式还是将汽车售后服务置于被动地位,商家通常只能坐等顾客上门,从而对其进行具体的专项服务。据了解,我国公路收费高于欧洲9倍,车辆每单程运输的净利润不大。而商用车用户通常会有在运输途中车辆发生故障的 With the gradual approval of the domestic automobile manufacturers for the new profit growth point in after-sales service market, most manufacturers have set up 4S stores, special service stations and other outlets. Many manufacturers also set up platforms for customer service through the form of clubs. However, these forms of service or the automotive service is placed in a passive position, businesses usually can only wait for customers come to their specific services. It is understood that our road toll is 9 times higher than in Europe, the vehicle net profit per one-way transport is not large. Commercial vehicle users often have trouble with the vehicle during transit