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国家教委颁发的《普通高等学校图书馆规程》规定:“高等学校图书馆是学校图书资料情报中心,是为教学和科学研究服务的学术性机构。”明文规定高校图书馆对读者的服务性,对本身业务工作的学术性。因此,图书馆工作的服务性和学术性就是高校图书馆一切工作必须遵循的准则。笔者就读者工作中阻碍这一准则,影响优质服务亟待解决的有关问题,谈点肤浅的认识。
The State Board of Education issued the “Regulations of the General Colleges and Universities Library” provides: “The university library is the school library information center, is an academic institution for teaching and scientific research.” Expressly stipulates that the university library service to readers, Academic work on their own business. Therefore, the service of the library and the academic nature of the university library must follow all the guidelines for the work. I work in the reader obstruct this guideline, affect the quality of service to be solved, talk about the superficial understanding.