刚进家门，电话铃就响了。“喂，是宛老师吗 ?我是李勇的母亲。李勇从学校回来就哭，他说美术老师让他罚站，还用手……。”话筒里传来家长强烈的不满和怨气。我深知李勇的顽皮、犟劲及其家庭教育情况，凭着多年的工作经验，我立即稳住李勇母亲的过激情绪，诚恳地向她表示道歉 Just entered the house and the phone rang. “Hey, is Wan teacher? I’m Li Yong’s mother. Li Yong cried when he came back from school. He said that the art teacher asked him to punish the station, but also with his hands...” There was a strong dissatisfaction and grievance from the parents. I know very well Li Yong’s naughty, energetic and family education. With years of work experience, I immediately stabilized Li Yong’s mother’s over-excited emotions and sincerely expressed her apology to her.