如何抓好电力优质服务，实现行业作风的根本好转？山东威海电业局以实施“彩虹工程”为载体，坚持标本兼治、步步深入，在创建服务机制、拓展服务功能、创新服务手段上下功夫，创造出了“软件”、“硬件”和谐统一的良好内外部环境。创新服务手段　　当威海电业局的领导给市民宋协祥 How do we do a good job in power quality service and achieve a fundamental improvement in the industry’s work style? Shandong Weihai Electric Power Bureau implemented the “Rainbow Engineering” as its carrier, insisted on treating both the symptoms and the roots, stepping deeper and deeper, and working hard to create service mechanisms, expand service functions, and innovate service tools to create “software” and “” Hardware "Harmony of a good internal and external environment. Innovative Service Means When the leaders of Weihai Electric Power Bureau gave the public Song Xiexiang