曾经在电视上见识过亚洲地区一位官员的说话艺术,让我印象深刻。当时,他正在一个公开场合致辞,台下却有一位民众站起来高声反对他的决策,现场气氛尴尬极了。官员并没有急着澄清、辩解自己的决策,更没有反唇相讥,也没有故意冷处理、置之不理。他当众指着那位向他叫嚣的民众,诚恳而恭维地说:“各位!这就是民主的价值,谢谢他为我们提出不同方向的思考,我们给这位热心的民众一点掌声好不好?”此话一出,对立的气氛立时削去了 I was impressed by the art of talking which was once seen on television by an official from the Asian region. At that time, he was addressing a public occasion. Under the audience there was a populace standing up and loudly opposing his decision-making. The atmosphere was extremely awkward. Officials did not hurry to clarify, justify their own decision-making, but did not retort, nor deliberately cold, ignored. He pointedly pointed at the man who shouted to him in a sincere and flattering manner. “All of you, this is the value of democracy. Thank him for thinking in different directions for us. We applaud the enthusiastic people with little applause.” "This is a remark, the opposite atmosphere immediately cut off