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质量管理体系的持续改进是ISO9000标准中的质量管理八项基本原则之一,是持续满足顾客要求、增加效益、追求持续提高过程有效性和效率的活动,包括:了解现状、建立目标、寻找和实施解决办法、测量和验证结果、纳入文件等活动,其实质是一种PDCA(策划(P)、实施(D)、检查(C)、改进(A))的循环,从策划、计划开始、执行和检查结果,直至采取纠正和预防措施,将其纳入改进成果加以巩固。
Continuous improvement of the quality management system is one of the eight basic principles of quality management in the ISO9000 standard. It is an ongoing activity that meets customer requirements, increases efficiency and continuously improves the effectiveness and efficiency of the process, including understanding the status quo, setting goals, and finding and The implementation of solutions, measurement and verification of results, including documents and other activities, in essence, is a cycle of PDCA (Planning, Implementation, Inspection and Improvement). From planning and planning, Implement and review the results until corrective and preventive actions are taken and consolidated in the improved results.