增加效益、扭亏为盈是邮政今后一个时期的主要目标。中国邮政要在激烈的市场竞争中占有更多的份额，服务必须是一个永恒的主题。近几年来围绕服务这个话题，各级邮政部门做了许多的努力，其中，用户最不满意的邮件查询难、赔偿难已得到很大程度的改善，但这方面仍然存在着不尽 Increasing profits and turning losses into profits are the main objectives of the postal sector in the coming period. China Post to occupy more market share in the fierce competition, service must be an eternal theme. In recent years, the service around this issue, the postal departments at all levels have done a lot of efforts, of which the user is most dissatisfied with the mail query is difficult, the compensation has been greatly improved, but there are still many aspects of this