每逢“3·15”世界消费者权益日,国内各大传媒纷纷报道商品的质量和商家的服务问题。笔者由此想到了科技期刊。众所周知,科技期刊也是一种商品,一种特殊商品,也有其特定的消费者——广大读者。虽然随着期刊数量的增加和竞争的加剧,国内许多科技期刊已经注意到提高学术和编辑、出版质量的重要性,但在服务质量方面尚未引起足够 Every “3.15 ” World Consumer Rights Day, the major domestic media have reported the quality of goods and business services. I thus thought of science and technology periodicals. It is well known that sci-tech periodicals are also a kind of commodity, a special kind of commodity, and also have their specific consumers - readers. Although with the increase of the number of journals and the intensification of competition, many domestic science and technology journals have noticed the importance of improving the quality of academic and editorial and publishing but have not yet caused sufficient quality of service