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在电力市场供需关系发生根本性转变的新形势下,倡导优质服务已经成为供电企业一项势在必行的工作。在全系统正在开展的安全生产和优质服务“百问百查”活动以及“和谐电力,服务社会”为主题的“优质服务年”活动,对供电优质服务工作提出了更新、更高的要求。在此,就如何开展好新形势下供电企业优质服务工作进行探讨。
In the new situation where the supply and demand relationship in the electricity market has undergone a fundamental shift, advocating quality services has become an imperative task for power supply companies. In the whole system, we are carrying out safety production and quality service “100 questions” activities and “harmonious power, social services” as the theme “Quality Service Year” activities, and put forward an update on power supply and quality service work. ,higher requirement. Here, we will discuss how to carry out good service work for power supply companies under the new situation.