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护理服务质量直接关系到医疗质量和医疗安全。随着优质护理服务在全国医院范围内逐步推行,如何保证优质护理服务质量成为现阶段迫切需要解决的问题。护理服务质量不仅取决于护理人员的素质和技术水平,更依赖于护理质量管理水平。通过实施质量管理,提高医院护理管理质量水平,规范医院各级护理质量控制组织的工作,使护理质量评价指标稳定,基本实现对医院护理质量的控制和持续改进。
The quality of care services is directly related to the quality of care and medical safety. With the gradual implementation of quality nursing services in the national hospitals, how to ensure the quality of quality nursing services has become an urgent issue to be solved at this stage. The quality of nursing service not only depends on the quality and technical level of nursing staff, but also depends on the quality of nursing management. Through the implementation of quality management, improve the quality of hospital nursing management, standardize the quality of care at all levels of hospital control organizations, the nursing quality evaluation index is stable, the basic realization of the quality of hospital care and continuous improvement.