“丰田门”事件后,以“保护消费者是召回之灵魂”为基本原则的召回制度,受到了前所未有的重视。本刊特约我国汽车行业专家、原国家机动车检测中心上海主任冯鸣树介绍了美国、日本以及我国的召回制度。 After the “Toyota Door” incident, the recall system based on the principle of “protecting consumers as the soul of recall” has received unprecedented attention. The article specializes in China’s automotive industry experts, the former director of the National Motor Vehicle Testing Center Feng Mingshu introduced the United States, Japan and China’s recall system.