2O04年春天,我家安上了ADSL宽带。这其中使人感到一种“以人为本”的服务:第一是免费,免费安装,免费赠送联网设备modem,第一个月上网费在额度内也免费;第二是快捷,从登记到装好只9天;第三是到位,上门安装的工人自带鞋套,耐心解答客户的问题,电话回访也及时到位。这里不是给北京 2O04 spring, my family settled on ADSL broadband. This one makes people feel a kind of “people-oriented” service: the first is free, free installation, free networking equipment modem, the first month of free internet access in the amount of free; the second is fast, from registration to install only 9 days; the third is in place, door-mounted workers own shoe covers, patiently answer customer questions, call back in time and in place. This is not for Beijing