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2009年,延锋伟世通金桥汽车饰件系统有限公司(以下简称延锋金桥公司),成为通用全球平台的门内饰板供应商,产品出口到北美通用。由于这是第一个出口项目,延锋金桥公司面临着保证质量稳定的巨大压力。如果存在批量性的产品缺陷却在发运前没有被发现,将生产大量的不合格品(因为海运时间有四周,等客户发现问题时,已有了一个多月的库存),会造成大量报废和高额返修成本;而且北美客户对质量缺陷的反应会更强烈,更容易触发书面抱怨。
In 2009, Yanfeng Visteon Jinqiao Automotive Trim Systems Co., Ltd. (hereinafter referred to as Yanfeng Jinqiao Company) became a global manufacturer of door trim panels for global platforms. Its products were exported to North America. As this is the first export project, Yanfeng Jinqiao Company is under tremendous pressure to ensure stable quality. If there is a lot of defects in the product is not found before shipment, will produce a large number of nonconforming products (because the shipping time is four weeks, and other customers found the problem, there has been more than a month of inventory), will result in a large number of scrapped and High rework costs; and North American customers respond more to quality defects and more likely to trigger written complaints.