自2012年至今,卡车市场特别是重卡市场不景气的阴霾就一直挥之不去。卡车经销商也从最初的坐等市场复苏转向谋求新出路。有业内人士指出,市场不好,服务先行。在市场萧条的环境下,服务究竟能否救市?作为售后服务主要执行者的服务站经营情况如何?面对用户的维修或者救援需求,经销商如何处理?本期柠檬茶座邀请了4位同时经营服务站的卡车经销商,请他们谈一下对此的看法。 Since 2012, the haze of the downturn in the truck market, especially in the heavy truck market, has been lingering. Truck dealers have also shifted from initial wait-and-see market recovery to seeking new ways. Insiders pointed out that the market is not good, service first. In the depressed market environment, the service can save the city? Service as a major service provider of the service station operations? Faced with the user’s repair or rescue needs, dealers how to deal with? This lemon tea invited four simultaneous operators Service station truck dealers, ask them to talk about this view.