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目的了解新疆住院患者对医院安全文化的认知,分析患者在认知上的影响因素及医院安全管理现状,为新疆医疗质量可持续改进和减少患者安全隐患和医患矛盾提供可行性路径、为加强医院安全文化建设提出改进措施和建议。方法采用随机抽样的方法,从新疆某三级甲等医院临床科室中抽取446名患者进行问卷调查,利用SPSS 19.0进行描述性统计分析。结果 60%以上的患者知情情况反映医务人员告知不足、对医疗安全隐患认知不足,缺乏关注和主动性,患者安全教育和培训是患者认知和行为的主要影响因素。结论医院加强安全文化制度建设,开展患者安全教育;利用各种宣传载体提升患者自我保护能力、提高患者安全意识。
Objective To understand the cognition of inpatients ’safety culture in hospital in Xinjiang, to analyze the influencing factors of patients’ cognition and the status of hospital safety management, to provide a feasible way for the sustainable improvement of medical quality in Xinjiang and to reduce the potential safety hazard and contradiction between doctors and patients. Strengthen the construction of hospital safety culture and put forward improvement measures and suggestions. Methods A random sampling method was used to select 446 patients from the clinical departments of a tertiary level Hospitals in Xinjiang for questionnaire survey and descriptive statistical analysis using SPSS 19.0. Results More than 60% of the patients reported the lack of information, lack of awareness of the hidden dangers of medical safety, lack of attention and initiative, patient safety education and training were the main influencing factors of patients’ cognition and behavior. Conclusion The hospital strengthens the construction of safety culture system and carries out patient safety education. It also uses various publicity carriers to enhance patients’ self-protection ability and enhance patient safety awareness.