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护理工作是医院运行系统的分系统,护理质量管理是医院管理工作的重要环节。近几年,我们根据系统工程的原理,对护理系统的要素及运行过程,加以计划、组织、指导、协调和控制,加强护理工作的科学管理,促进护理质量有了较大提高。我们的作法和体会是: 一、充分发挥护士长的组织领导作用 1.提高护士长对工作重要性的认识多
Nursing is a subsystem of hospital operation system, and nursing quality management is an important part of hospital management. In recent years, according to the principle of system engineering, we have planned, organized, directed, coordinated and controlled the elements and operating processes of nursing systems to enhance the scientific management of nursing work and to promote the quality of nursing care greatly. Our approach and experience are: First, give full play to the organization and leadership of head nurse 1 to improve the nurse’s understanding of the importance of work and more