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如何在网络环境下,为用户提供信息服务一直是数字参考咨询服务人思考和需要回答的问题。传统参考咨询服务正逐步向网络化形式转变,诸多新问题随之而来,有关现代参考咨询的评价是其中之一。
How to provide information services to users in the network environment has always been a problem that digital reference service personnel think and need to answer. The traditional reference service is gradually transforming into a networked form. Many new problems have followed. The evaluation of modern reference service is one of them.