保安员,尤其是新队员在日常工作中,难免会出现这样或那样的错误。班长作为最基层的管理人员,和保安员朝夕相处,把握好批评的技巧,对激发保安员工作的积极性、增强队伍的凝聚力都将起到事半功倍的效果。笔者根据工作经验,总结了十项技巧,与各地同行探讨:一、要用解决问题的方式进行批评。批评不仅仅是指责工作中的缺点,重要的是弄清原因。为此,班长应该和队员一道去探讨为什么会出现这种情况,为了改善这一点应怎样做,一边探讨一边努力去解决问题。通过这样的批 Security guards, especially new team members, will inevitably experience this or that mistake in their daily work. As the grassroots level administrative staff and security guards get along day and night, squad leader grasp the skills of criticism, the enthusiasm to stimulate security guards work, and enhance the cohesion of the team will play a multiplier effect. The author based on work experience, summed up the ten skills, and colleagues around to explore: First, we must use the way to solve the problem of criticism. Criticism is more than blaming the shortcomings of the job; it is important to understand why. To this end, squad leader should work together with the team to explore why this happens, in order to improve this point what should be done, while trying to work hard to solve the problem. Through such a batch