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“某厂家服务站对索赔的操作很灵活,即使过了三包期或者没有在服务站走保的车辆也给予索赔。”近日,某重卡经销商向《商用汽车新闻》记者表示。之前,柠檬茶座曾就服务品牌、服务措施对几位重卡经销商进行过采访。通过调查发现,各厂家都把服务放在重要位置,可服务举措大同小异。对于服务,《商用汽车新闻》记者一直想找到各厂家的不同之处。那么,索赔处理方式是不是一种不同呢?本期柠檬茶座邀请3位重卡经销商,请他们谈谈索赔问题。
“A factory service station on the claims of the operation is very flexible, even after the Three Guarantees or not at the service station insurance claims are also given. ” Recently, a heavy truck dealers to the “Commercial Vehicle News” said. Previously, lemon cafes had service brands, service measures on several heavy truck dealers had an interview. Through the survey found that all manufacturers have put service in an important position, service initiatives can be more or less the same. For the service, “Commercial Vehicle News” reporters have been trying to find the differences between the various manufacturers. So, claims processing is not a different way? This lemon tea invited three heavy truck dealers, ask them to talk about the claim.