民航系一种特殊行业,销售的产品就是服务。近年来,由于航空机票价格放开,机票销售由卖方市场向买方市场转化,市场竞争日趋激烈。面对竞争,我们售票处依托天河机场品牌优势,以服务创新为支撑,开展特色服务,完善服务流程,取得了较好的效 Civil Aviation Department is a special industry, sales of products is service. In recent years, due to the liberalization of air ticket prices, ticket sales have been transformed from the seller's market to the buyer's market, and the market competition has become increasingly fierce. In the face of competition, our ticket office relies on Tianhe Airport brand advantage, service innovation as the support, carry out special services, improve service processes, and achieved good results