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由伦敦调查公司Coleman Parkes Research于今年2月份的调查结果显示,电信运营商普遍认为新服务快速上市对于提供更具竞争力的客户体验至关重要,而且他们更加重视服务实现的保障和服务交付成本的控制。
A survey conducted by London-based surveyor Coleman Parkes Research in February showed that telecom operators generally agree that a quick listing of new services is crucial to providing a more competitive customer experience and they place greater emphasis on service fulfillment protection and service delivery costs control.