欧盟电子政务政策是指欧盟为了有计划地处理有关成员国电子政务事务、问题所制订的各种决定、指令、规章、行动方案、建议等法律和规范。欧盟电子政务政策通常分为两种:硬政策和软政策。对于欧盟老的共同体方法来说,欧盟政策的制定就是一个立法的过程,而政策就是法律和法规贯彻执行 The EU e-government policy refers to the EU’s laws and regulations such as various decisions, directives, rules, action plans and suggestions formulated by the EU in order to handle the e-government affairs and issues concerning the member states in a planned way. EU e-government policies are usually divided into two types: hard and soft policies. For the EU’s old community approach, the EU policy formulation is a legislative process, and the policy is the implementation of laws and regulations