伴随着客户价值需求的变化,服务的内涵也是在不断的提升和发展。在传统观念中,厂商成功售出产品,就意味着服务工作的顺利完成。但如今,用户似乎更为享受购买产品之后,在使用产品过程中用户提供的各种服务。有需求,当然就会有满足,服务也随之演变成一个只有起点,没有终点的过程。这种概念也在更多的自动化厂商中深入。4E理论是近年来兴起的工业品营销指导原则,它是项目、 With the change of customer value demand, the connotation of service is constantly improving and developing. In the traditional concept, manufacturers successfully sold the product, it means that the smooth completion of service work. But nowadays, users seem to enjoy the various services provided by users in the process of using the product after purchasing the product. There is demand, of course, there will be satisfaction, service also evolved into a starting point, there is no end of the process. This concept is also more in-depth automation vendors. 4E theory is the rise of industrial products in recent years marketing guidelines, it is the project,