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综合评价法在高校图书馆外包书商评价应用已经很广泛,但在指标确定和指标权重方面仍存在不尽如人意之处。本文利用层次分析法从外包书商资质、折扣率、提供的服务及服务质量等方面,提出了建立外包书商评价指标体系,并结合专家调查法计算各指标权重,指出在实际操作过程中应注意的问题,对外包书商进行综合评价。
The comprehensive appraisal method has been widely used in the evaluation of outsourced booksellers in the university library, but there are still some unsatisfactory aspects in determining the index and weighing the index. In this paper, using AHP to evaluate outsourcing scholar quality, discount rate, service and service quality, this paper puts forward the establishment of evaluation index system of outsourced booksellers, and calculates the weight of each index with the expert investigation method, pointing out that in the actual operation process Pay attention to the problem, a comprehensive evaluation of outsourced booksellers.